"Unleash the true potential of a relationship or organization and move it to the next level." - Ken Blanchard, coauthor of The One Minute Manager Covey, author of The 7 Habits of Highly Effective People Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems-permanently. Get RESULTS.īroken promises, missed deadlines, poor behavior-they don't just make others' lives miserable they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Mark Victor Hansen, co-creator of the #1 New York Times bestselling series Chicken Soup for the Soul® Here’s how to instantly uplift your crucial conversations.” “The quality of your life comes out of the quality of your dialogues and conversations. This book deserves to take its place as one of the key thought leadership contributions of our time.” “ draws our attention to those defining moments that literally shape our lives, our relationships, and our world. Learn proven methods for turning the focus of hot-button discussions-job performance, customer satisfaction, interpersonal matters-away from subjective points of view and toward productive, mutually beneficial conclusions. Now, the revised second edition builds on this decade-long legacy of success to get professionals at every level and in all professions talking with partners, bosses, employees, clients-not at them. The New York Times bestselling Crucial Conversations has sparked a revolution in how people communicate to achieve common goals. ![]() Written by a team of experts from the world-renowned training firm VitalSmarts, these two books provide the skills you need to make every interaction fruitful and productive in even the most emotional situations. The only way to get things done is to step up to the plate. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE! ![]() How Do You Communicate When the Stakes Are High?
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